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📄 Refund & Cancellation Policy

Policy for subscriptions, cancellations, and refund handling at Epaper Flow.

Effective Date: 01-01-2026

Welcome to Epaper Flow ("we," "our," or "us"). This Refund & Cancellation Policy outlines the terms under which subscriptions, payments, cancellations, and refunds are handled for services offered through https://epaperflow.app.

By purchasing our services, you agree to this policy.

1. 💳 Subscription-Based Services

Epaper Flow offers digital services on a subscription basis, including:

  • Epaper publishing solutions
  • News portal development and management services

All subscriptions are billed in advance based on the selected plan.

2. 🚫 Refund Policy

  • All payments made to Epaper Flow are non-refundable
  • Once a subscription is purchased, no refunds will be issued for:
  • Unused subscription periods
  • Partial usage
  • Change of mind

Exception (if applicable)

Refunds may be considered only in the following cases:

  • Duplicate payment due to technical error
  • Payment made but service not activated due to system failure

All such requests will be reviewed on a case-by-case basis.

3. ❌ Cancellation Policy

By User:

  • Users may request cancellation of their subscription at any time
  • Cancellation will be effective at the end of the current billing cycle
  • No partial refunds will be provided for remaining subscription duration

By Company:

We reserve the right to suspend or cancel services if:

  • Terms & Conditions are violated
  • Payment is not completed or fails
  • Misuse or illegal activity is detected

4. 🔄 Subscription Renewal

  • Subscriptions may be auto-renewed or manually renewed based on your plan
  • Users are responsible for managing their subscription status
  • Failure to renew may result in service interruption

5. ⏱️ Service Activation

  • Services are typically activated within a reasonable time after successful payment
  • Delays may occur due to technical or operational reasons

6. 📩 Refund & Cancellation Requests

To request cancellation or raise a refund concern, contact:

Email: epaperflow.app@gmail.com

Phone: +91 8143980808

Please include:

  • Registered email ID
  • Payment details
  • Reason for request

7. ⚠️ Important Notes

  • Users are advised to review all service details before making payment
  • By purchasing, you acknowledge that you understand and agree to this policy
  • This policy is strictly enforced to maintain service quality and operational stability

8. 🔄 Policy Updates

We reserve the right to modify this Refund & Cancellation Policy at any time.

Changes will be communicated via:

  • Website updates
  • Email notifications

9. ⚖️ Jurisdiction

This policy is governed by the laws of Hyderabad, Telangana, India.