Policy

Privacy Policy

How Epaper Flow collects, uses, and protects your information.

Effective Date: 01-01-2026

Welcome to Epaper Flow ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://epaperflow.app and use our services.

By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Information About Us

Business Name: Epaper Flow

Address: Chandanagar, Hyderabad, Telangana, India

Email: epaperflow.app@gmail.com

Phone: +91 8143980808

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Address

Account Information

  • Login credentials (username, password)

Payment Information

  • Payment details are processed securely via Cashfree Payment Gateway
  • We do not store any payment information on our servers

Uploaded Content

  • Files such as PDFs, images, and other documents uploaded to the platform

Technical & Usage Data

  • IP address
  • Device information
  • Browser type
  • Location data
  • Usage behavior and interaction data

3. How We Use Your Information

We use your information for the following purposes:

  • To create and manage user accounts
  • To provide and maintain our services
  • To process transactions and subscriptions
  • To communicate updates, notifications, and support messages
  • To improve platform performance and user experience
  • For analytics and business insights
  • For marketing and promotional communications

4. Payments

All payments are processed through Cashfree Payment Gateway.

  • We do not store or process your payment details directly
  • Payment information is handled securely by third-party providers

5. Sharing of Information

We may share your information with:

  • Payment gateway providers (Cashfree)
  • Analytics service providers
  • Marketing tools and platforms
  • Hosting and infrastructure providers

We do not sell your personal data to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers
  • SSL encryption
  • Access controls

However, no method of transmission over the Internet is 100% secure.

7. Data Storage

Your data is stored on secure hosting servers. While we take all reasonable precautions, data storage may involve third-party infrastructure providers.

8. User Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data

To exercise these rights, contact us at: epaperflow.app@gmail.com

9. Communications

We may send you:

  • Service-related notifications
  • Product updates
  • Promotional communications

Currently, users may not have an automated opt-out mechanism, but you may contact us to manage communication preferences.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be communicated via:

  • Email notifications
  • Website announcements

12. Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of Hyderabad, Telangana, India.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Email: epaperflow.app@gmail.com

Phone: +91 8143980808